Usually this problem occurs when the license files have not been (correctly) copied to the NoiseAtWork program folder, so:
- did you copy the license file "DGMR.LICX", which was attached to the delivery email, to the program folder (ie. C:\Program Files\DGMR\NoiseAtWork V2024\)?
- if you did copy the license file, can you confirm that the file DGMR.LICX is still present in the program folder?
- if you did copy the license file, and it's NOT present in the program files folder, did you follow the instructions in the delivery email? (ie. copy the license file from the email to your desktop first, and then from your desktop to the program folder)
- if you did all this, and it's still not working, please send your license file to our helpdesk, so we can check if there is something wrong with the file.